The value of annual upgrades

Since founding Hyland, creator of OnBase, in 1991, we’ve invested over 2 millennia of man-hours developing and enhancing our product, OnBase. Averaging two releases a year – one major and one minor –  we’ve stayed committed to simplifying the way people work.

With each release, we work to make sure OnBase remains relevant in your IT environment while also evolving to support industry trends.

When you choose a Hyland solution, it isn’t just for an immediate need. It’s also an investment in the future. The IT space, business environments and customer demands are constantly changing, and if your software doesn’t evolve alongside them, it holds you back. That’s why we continually improve and modernize our content services platform — so you have a solution you can rely on now and in the future.


The benefits of continuous software development and frequent releases include:

  • Up-to-date security standards, ensuring your data and information remains safe
  • Quicker, easier access to enhancements and new functionality
  • Simplified, gradual upgrades
  • More frequent user-requested adjustments


Choosing an enterprise information platform vendor

When you choose an enterprise information platform, you should have confidence that the platform you invest in will continue to be relevant as new technologies emerge and your organisational requirements change and grow. That's why the latest version of OnBase, OnBase Foundation, incorporates some of the most modern technology paradigms and provides more frequent updates and enhancements

Typically, Hyland reinvests approximately 15 percent of its annual revenue into the research and development of OnBase. And, our R&D philosophy and product roadmap make certain we evolve with the changing IT environment, developing OnBase to stay current with business processes and regulatory requirements.

Working with our community of OnBase professionals

One of Hyland’s greatest resources is its community of OnBase professionals. Our customers are our partners, and we work in collaboration with them to develop OnBase. Through our user groups, customer events and online communities, we make sure our customers have an industry-specific voice for feedback and requests on solution functionality.

We also realise that lasting technology developments are not guaranteed simply by investing in R&D. It takes a team of talented experts dedicated to meeting our customers’ needs and exceeding their expectations. Our R&D leadership has worked together on OnBase for more than 15 years. They are personally and professionally committed to creating value for our customers.

To Hyland, R&D means investing in ways that provide our users with solutions to real business problems. It’s how we’ve evolved our software over the decades, and how we will continue to do so in the future.